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Writing Policies and Procedures

Introduction to Policies and Procedures

Introduction (3:11)
What do we mean by policy, process, procedure, and guideline? (12:00)
Why do we need policies and procedures? (10:31)
The characteristics of good policies and procedures (10:54)

Planning Your Policies and Procedures

The Information Design stage (6:35)
Defining the Purpose (2:42)
Know your audience

Writing

Topic-based writing (5:51)
What content should you write? (6:38)
Gathering the source information
Writing the topics (17:03)

How to write and present different types of information

How to write and present different types of information (12:39)
Using emphasis effectively (3:57)

Organising the content in a page

Organising the content in a page (6:27)

Authoring software and AI tools

Microsoft Word (14:34)
AI for policy and procedures (17:51)

Reviewing and Editing

The review process (9:45)

Maintaining and updating your documents

Maintaining and Updating Your Documents (6:37)

Writing Fire and Rescue policies and procedures

Writing Fire and Rescue policies and procedures
Example of the topics in a Brigade Order
Example of the topics in a Brigade Order for Guidance
Example of the topics in Brigade Order - Technical Instructions

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Introduction

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