You get access to:
Cherryleaf’s popular, and affordable, online Technical Author/technical writing course. This teaches the key skills of technical writing for IT and software user documentation.
- Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course
- You send your answers to the exercises in the course back to us for review and feedback.
- You’ll also receive a certificate, once you’ve completed the assessments correctly.
Plus:
Access to all the modules from the Advanced Technical Communication course:
Comments from delegates
There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future.
Emma W., ARM plc
I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job!
Amber A.
I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support.
Karl D.
Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated.
David H.
Who is this course for?
This course is ideal for you if need a solid understanding of the Technical Author’s role and the fundamentals of technical writing. This bundles also gives you access to all the modules from our Advanced Technical Communication course.
A lot of delegates are people changing careers, and looking to become a Technical Author (known as Technical Writers in the USA). This course is ideal for graduate and junior author induction training, as well as more experienced technical writers who’ve never had any formal training.
Reviewed assessments and certificate
The Technical Author/technical writing training course comes with a certificate at the end of the course. You send your answers to the exercises in the course back to us for review and feedback.
Please be aware
The Technical Author/technical writing training course doesn't cover the specialist requirements for aerospace, military, railway and automotive documentation, where documentation must be written to a specific XML standard. It also doesn't cover how to write technical API documentation for developers (this is covered on advanced course). If you are looking to start your career as a Technical Author, you also might need to learn how to use a particular Help authoring tool.
Prices exclude VAT for delegates based in the EU.
What will I learn?
The course is organised around the technical documentation process, describing:
- The purpose and value of technical documentation
- The entire documentation process—planning, writing, editing, indexing, and production.
- The skills you need as a technical communicator.
- How to work more efficiently by writing and designing your information in a structured, useful, usable and informed way
Course outline
- The purpose of technical documentation
- The different models for technical documentation
- What is a technical author?
- Adopting a user-centred design approach
- Overview of the writing process
- Planning your content
- Researching the product and audience
- The Information Design stage
- Software tools
- Writing the topics – Overview
- Writing the topics – How to write and present different types of information
- Writing the topics – Using images and videos
- Writing the topics – Index, Search and Metadata
- Hyperlinking
- Reviewing and editing
Plus:
Access to all the modules from the Advanced Technical Communication course:
Duration and delivery format
The course modules are delivered over the Web in small, manageable video presentations. The course handouts and exercises are downloadable as Word or PDF files.
With the time needed to complete the exercises, each delegate will need to allocate around two days to complete the Technical Author/technical writing training course.
You can pause the videos at any time and return to the course at times that suits you.
Prices are for 12 months access. If you want more than 12 months access, then you will be billed automatically for a second 12 months. You can stop when you want – just cancel your subscription when you’ve completed all the modules you want to take.
The Technical Author/technical writing training course is accredited by the Institute of Scientific and Technical Communicators
TheTechnical Author/technical writing training course course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. Note: This excludes the Advanced Technical Communication course modules.
Professional certification as a technical communicator
Cherryleaf’s training courses can help you become a Junior, Certified Member or Certified Fellow of the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the national professional body for technical communicators in the UK. It has members around the world. Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. All ISTC members have a responsibility to maintain their professional competence through Continuing Professional Development (CPD). Cherryleaf’s courses can help demonstrate you are extending and updating your skills