First Section
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The purpose of technical documentation (7:17)
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The different models for technical documentation (9:52)
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What is a technical author? (21:24)
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Adopting a user-centred design approach (10:38)
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Overview of the writing process (10:40)
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Planning your content (10:24)
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Researching the product and audience (13:20)
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The Information Design stage (9:57)
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Software tools (10:40)
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Writing the topics – Overview (30:31)
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Writing the topics – How to write and present different types of information (13:33)
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Writing the topics – Using images and videos (11:43)
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Writing the topics – Index, Search and Metadata (16:57)
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Hyperlinking (5:20)
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Reviewing and editing (9:42)
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End of course (7:21)
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Bonus content
