Technical Writing Course - Premium Version
You get the Technical Author/technical writing online training course, plus five additional courses
Enrol in Course
You get the Technical Author/technical writing online training course, plus five additional courses.
- Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course
- You send your answers to the exercises in the course back to us for review and feedback.
- You’ll also receive a certificate, once you’ve completed the assessments correctly.
- Managing Software Documentation Projects
- Revising and Editing Content
- Single Sourcing and Content Reuse
- Trends in Technical Communication
- Creating Screenshots and Images for User Guides
Your Instructor
Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.
Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world.
Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively.
Course Curriculum
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PreviewThe purpose of technical documentation (7:50)
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StartThe different models for technical documentation (9:33)
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StartWhat is a technical author? (20:55)
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StartAdopting a user-centred design approach (14:46)
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StartOverview of the writing process (11:13)
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StartPlanning your content (13:16)
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StartResearching the product and audience (16:50)
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StartThe Information Design stage (22:50)
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StartSoftware tools (10:50)
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StartWriting the topics – Overview (23:42)
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StartWriting the topics – How to write and present different types of information (13:48)
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StartWriting the topics – Using images and videos (10:48)
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StartWriting the topics – Index, Search and Metadata (18:01)
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StartHyperlinking (5:51)
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StartReviewing and editing (14:00)
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StartEnd of course (5:19)
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StartRead Me First
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PreviewIntroduction (1:19)
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StartDefinitions (10:29)
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StartWhy Single Source? (11:28)
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StartWhen Single Sourcing Might be a Bad Idea (1:48)
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StartGeneral Approach (7:04)
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StartWriting for Reuse (15:44)
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StartStructured Writing (1:53)
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StartPlanning (8:43)
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StartPublishing (4:50)
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StartTools (16:20)
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StartSummary (2:06)
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StartWhat is Technical Documentation? (19:50)
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StartMaking the Business Case for Technical Documentation (14:39)
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StartEstimating Time Budgets for Documentation Projects (24:06)
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StartTechnical Documentation Standards (7:30)
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StartMetrics in Technical Documentation (27:44)
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StartDeveloping User Documentation in an Agile Environment (13:02)