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Technical Author/Technical Writing Course (With Certificate Version)
First Section
The purpose of technical documentation (8:53)
The different models for technical documentation (9:52)
What is a technical author? (21:24)
Adopting a user-centred design approach (10:38)
Overview of the writing process (10:40)
Planning your content (10:24)
Researching the product and audience (13:20)
The Information Design stage (9:57)
Software tools (10:40)
Writing the topics – Overview (30:31)
Writing the topics – How to write and present different types of information (13:33)
Writing the topics – Using images and videos (11:43)
Writing the topics – Index, Search and Metadata (16:57)
Hyperlinking (5:20)
Reviewing and editing (9:42)
End of course (7:21)
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Researching the product and audience
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