First Section
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The purpose of technical documentation (7:50)
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The different models for technical documentation (9:33)
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What is a technical author? (20:55)
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Adopting a user-centred design approach (14:46)
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Overview of the writing process (11:13)
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Planning your content (13:16)
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Researching the product and audience (16:50)
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The Information Design stage (22:50)
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Software tools (10:50)
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Writing the topics – Overview (23:42)
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Writing the topics – How to write and present different types of information (13:48)
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Writing the topics – Using images and videos (10:48)
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Writing the topics – Index, Search and Metadata (18:01)
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Hyperlinking (5:51)
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Reviewing and editing (28:00)
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End of course (5:19)
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Bonus content
