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Technical Author/Technical Writing Course (With Certificate Version)
First Section
The purpose of technical documentation (7:50)
The different models for technical documentation (9:33)
What is a technical author? (20:55)
Adopting a user-centred design approach (14:46)
Overview of the writing process (11:13)
Planning your content (13:16)
Researching the product and audience (16:50)
The Information Design stage (22:50)
Software tools (10:50)
Writing the topics – Overview (23:42)
Writing the topics – How to write and present different types of information (13:48)
Writing the topics – Using images and videos (10:48)
Writing the topics – Index, Search and Metadata (18:01)
Hyperlinking (5:51)
Reviewing and editing (28:00)
End of course (5:19)
Bonus content
Teach online with
The Information Design stage
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