How you could make your Help topics appear at the top of the Search

Advanced Technical Communication training course

Review of technical writing fundamentals

Single Sourcing and Content Reuse

Read Me First
Introduction (1:19)
Definitions (10:29)
Why Single Source? (11:28)
When Single Sourcing Might be a Bad Idea (1:48)
General Approach (7:04)
Writing for Reuse (15:44)
Structured Writing (1:53)
Planning (8:43)
Publishing (4:50)
Tools (16:20)
Summary (2:06)

Revising and Editing Content

Introduction to DITA 1.2

Read Me First
Module 1 Introduction (10:52)
Module 2 DITA Fundamentals (13:24)
Module 3 Introduction to Topics (9:55)
Module 4 Different Types of Topics (17:08)
Module 5 Maps (7:04)
Module 6 Linking (15:46)
Module 7 Conrefs (8:36)
Module 8 Conditional Content (5:23)
Module 9 Transforming and Publishing DITA (10:11)
Module 10 Summary (1:23)
Future Developments (3:54)

Structured Writing Fundamentals

Welcome (2:35)
Definitions (5:24)
What is structured writing? (2:23)
Why do we need structured writing? (2:52)
Non-automated structured writing (23:47)
XML structured writing - introduction (13:51)
XML structured writing - standards (8:24)
DITA 1.2 - Read Me First
DITA 1.2 - Module 1 Introduction (10:52)
DITA 1.2 - Module 2 DITA Fundamentals (13:24)
DITA 1.2 - Module 3 Introduction to Topics (9:55)
DITA 1.2 - Module 4 Different Types of Topics (17:08)
DITA 1.2 - Module 5 Maps (7:04)
DITA 1.2 - Module 6 Linking (15:46)
DITA 1.2 - Module 7 Conrefs (8:36)
DITA 1. 2 - Module 8 Conditional Content (5:23)
DITA 1. 2 - Module 9 Transforming and Publishing DITA (10:11)
DITA 1. 2 - Module 10 Summary (1:23)
XML structured writing - problems (3:28)
Structured writing - Databases (27:13)
Summary (4:25)

Managing Software Documentation Projects

What is Technical Documentation? (19:50)
Making the Business Case for Technical Documentation (14:39)
Estimating Time Budgets for Documentation Projects (24:06)
Technical Documentation Standards (7:30)
Metrics in Technical Documentation (27:44)
Developing User Documentation in an Agile Environment (13:02)

Documenting REST APIs

Introduction to REST APIs (49:14)
Using an API (21:00)
Documenting APIs (32:17)
Design Patterns in API Documentation (30:19)
Managing an API Project (16:28)
Copy of the slides

Markdown and Asciidoc

New Trends in Technical Writing

Why are changes happening? (10:29)
The Trends (42:49)
Design Led Documentation (23:52)
Troubleshooting topics (3:50)
Sequencing (7:21)
User Generated Content (11:37)
What is Microsoft doing? (14:11)
How you could make your Help topics appear at the top of the Search Engine results (25:16)

UI/UX Writing

Welcome (4:53)
Definitions - What is UX and UI? (6:51)
Messaging components (8:52)
Messaging states (11:04)
How do I create UI text for an application? (11:47)
Creating inline Help (3:37)
What is the purpose of UI text? (1:51)
Standards (4:55)
Writing best practices (11:58)
What skills do I need to be a UI/UX writer? (4:15)
Planning (11:20)
Usability (6:56)
Writing for a global audience (3:18)
Final project

Technical copywriting training course

Getting Started (14:47)
Overview of marketing (72:14)
The copywriting framework (57:42)
Planning and writing multiple page copy (28:07)
Writing techniques (55:45)
Copy examples (1:13)
The content brief (5:39)
Measuring your performance (4:56)
Planning (2:21)
Troubleshooting (1:45)
Summary (2:23)
Answers

Audio-only content

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